Terms & Conditions

1. About These Terms

These Terms & Conditions govern your use of the Exalted Image Ltd website and apply to services provided by Exalted Image Ltd.

By using this website, contacting us about our services, or engaging Exalted Image Ltd for a project, you agree to these terms.

2. Our Services

Exalted Image Ltd provides creative, content, social media and business support services. These may include:

Exalted Image Ltd provides creative, content, social media and business support services. These may include:

• Content strategy
• Social media strategy and management
• Virtual assistance and business support
• Other creative, content or project-based services agreed with a client

The exact scope of a project, deliverables, timelines, fees and responsibilities will be agreed with the client before work begins.

3. Quotes, Pricing and Payment

Prices displayed on our website are provided for general guidance and may vary depending on the scope, complexity and requirements of a project.

A final quotation or agreed project fee will be provided where applicable before work begins.

Where a deposit or upfront payment is required, work may not begin until the agreed payment has been received.

Unless otherwise agreed in writing, outstanding balances are due according to the payment terms agreed for the project.

Additional work outside the agreed scope may incur additional charges. We will communicate such charges before carrying out substantial additional work.

4. Client Responsibilities

Clients are responsible for providing accurate information, materials, approvals and feedback reasonably required to complete a project.

Delays in providing required information, approvals or feedback may affect the agreed project timeline.

Clients are also responsible for ensuring that materials they provide to Exalted Image Ltd can legally be used for the purposes of the project.

5. Revisions and Changes

The number of revisions included in a project will depend on the service and the agreement made with the client.

Requests that substantially change the original scope or direction of a project may be treated as additional work and may result in additional charges.

Where specific revision terms are included in a service or project agreement, those terms will take precedence for that project.

6. Project Timelines

Project timelines will be agreed based on the scope of work and the information available at the time of engagement.

While we make reasonable efforts to meet agreed deadlines, timelines may change where delays result from circumstances outside our reasonable control, including delayed client feedback, missing information or changes to the project scope.

7. Intellectual Property

Unless otherwise agreed in writing, ownership and usage rights for final deliverables will transfer to the client once all agreed payments for the relevant work have been received.

Until full payment has been received, Exalted Image Ltd retains ownership of the work produced and the client may not commercially use or distribute unpaid deliverables without written permission.

Exalted Image Ltd may retain ownership of its pre-existing materials, processes, templates, systems, methods and other resources used in producing a project.

8. Portfolio and Promotional Use

Unless a client requests otherwise in writing, Exalted Image Ltd may display completed work in its portfolio, website, social media or other promotional materials for the purpose of demonstrating its services.

Where a project contains confidential or sensitive information, we will respect agreed confidentiality requirements.

9. Confidentiality

We understand that clients may share confidential business information, strategies, documents and other materials with us during a project.

We will take reasonable steps to keep confidential information private and will not knowingly disclose it to third parties except where necessary to provide the agreed service, where authorised by the client, or where required by law.

10. Third-Party Services and Specialists

Depending on the requirements of a project, Exalted Image Ltd may work with trusted freelance specialists or use third-party platforms and services.

Where third-party services are required, their own terms and conditions may also apply.

11. Website Content

The information provided on this website is intended for general informational purposes. We make reasonable efforts to keep the information accurate and current, but we do not guarantee that every piece of information will always be complete, accurate or up to date.

Website content may be updated, changed or removed without prior notice.

12. Website Use

You agree not to use this website in a way that could damage, disable, overburden or interfere with the website or its availability to other users.

You must not attempt to gain unauthorised access to any part of the website, its systems or related infrastructure.

13. Limitation of Liability

To the extent permitted by applicable law, Exalted Image Ltd will not be liable for indirect, incidental or consequential losses arising from the use of this website or from circumstances outside our reasonable control.

Nothing in these terms is intended to exclude or limit liability where such exclusion or limitation is not permitted by law.

14. Cancellation and Termination

Either party may request to end an ongoing service or project subject to the terms agreed for that engagement.

Work completed before termination may remain payable, including approved work, completed deliverables and other agreed costs incurred before the termination date.

Specific cancellation or termination terms may be included in individual client agreements.

15. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our services, business practices or legal requirements.

The updated version will be published on this page with a revised date.

16. Governing Law

These terms are governed by the laws applicable in the Federal Republic of Nigeria, unless otherwise required by applicable law or agreed in writing between the parties.

17. Contact Us

If you have questions about these Terms & Conditions or our services, you can contact us using the details below.